Aging & Adult Long Term Care Ombuds

“ A Long Term Care Ombuds (Ombuds) is a trained, certified, and authorized volunteer (through the Washington State Ombudsman’s Office) that advocates for residents living in long term care community like nursing homes, assisted living, and adult family homes. Ombuds are needed to assist residents understand and exercise their rights and to become self-advocates in order to achieve and maintain quality of life and quality of care while living in a LTC community. This includes informing residents, families, and others about their rights; representing their interests; visiting regularly; and identifying, investigating and resolving complaints.” Ombuds in North Central Washington are most needed in Twisp / Winthrop – Othello – Waterville – Wenatchee / East Wenatchee – Leavenworth – and Moses Lake. Other areas include Waterville – Tonasket – Odessa – and Ritzville. All volunteer Ombuds are reimbursed for their training and travel expenses based on State Per Diem rates.